Customer experience
Clear service information and a straightforward enquiry or referral.
YOUR KIND OF BUSINESS
Make the first step feel easy.
Explain what you do, show who you are and give customers a clear way to get in touch. Help your team take care of what happens next.
Talk about your businessBUILT AROUND YOUR BUSINESSSee the next step.
See the next step.
Then give it a try.
Choose an enquiry and preview its handover to your team. A clear first step for the customer, with useful context for the follow-up.
04 / Service businesses
A good first conversation starts here.
Help people understand your services and take the next step. Give your team a clearer starting point for each new enquiry.
- Clear services and information
- Enquiries with useful context
- A shared place for follow-ups
kindred.CARE, WITH YOU IN MIND.
A little support.
A lot of possibility.
Life looks different for everyone.
Let’s find what works for you.
Everyday livingCommunityIndependence
LET’S START HERE
How can we help?
Choose an enquiry to see what your team could receive.
Choose who needs support to begin.
Business portal
Content, customer requests and follow-up tasks.
Setup that matters
Existing website content, your forms and the information your team needs.
THE BUSINESS PORTAL / TRY IT YOURSELFMeet your new
Meet your new
back office.
Turn a website enquiry into an assigned follow-up. Your team can see the request, its status and who is handling it.
CUSTOMER CONNECTIONS
ALGive every enquiry a next step.
New enquiries1
Following up0
SourceWebsite
JMNew enquiry
Jamie Morgan
Website contact form“We’re looking for support for a family member. Could someone talk us through your services?”
Give this enquiry a next stepKeep the request and the responsible person together.
Keep a customer’s request and your team’s follow-up in the same place.
Meet your business portalA welcoming first step into care.
See the existing Caring Koala website created by App4Me and the thinking behind it.
Explore the website story